Executive Inn & Suites Policies: updated 10/2009
CheckIn/CheckOut
Check In Time is anytime after 3pm. Please indicate if your arrival time is after
11pm so it can be specifically noted for late arrival. Check Out time is 11 am.
Early Check In or Late Checkout
is by prior arrangement only and not guaranteed.
Guests must be at least 21 years old to check into the hotel.
Room Occupancy
Occupancy is limited to two persons per room. Additional guests, room size permitting, are
charged from $15 per person per night.
Children
The hotel is an adult oriented facility and the structure plus the antique décor of the hotel
is only appropriate for child guests aged 12 and over. Please monitor your children accompanied with you at all times. Children under the age of 18 are not allowed in the Fitness Room/Sauna without being accompanied by an adult that is registered to a guest room.
No children are to be left unaccompanied in guest rooms.
Pets
We regret that we cannot accommodate pets. Guests bringing pets in to rooms without
authorization will be charged a minimum deodorizing and clean up fee of $125 as well as possible additional charges for replacement of furniture, fixtures and furnishings.
Payments
All reservations must be guaranteed with a valid major credit card. For credit card payments, The Executive Inn & Suites accepts American Express, Discover, MasterCard and
Visa. We do not accept checks.
Deposits & Guarantees
There is no deposit necessary to make an individual room reservation. However, a major credit card is required at the time of booking to guarantee the room and secure the reservation period.
Internet bookings require a deposit by credit card equal to one nights lodging.
In addition to room and tax an additional $85 per night may be held on your credit card to
guarantee any incidental charges.
Reservation and Payment for Guests by Private Third Parties
This is generally not permitted. In the case of family members we require a fax copy
of the driving license and credit card of the payer plus the driving license or equivalent ID of the
future guest(s). We withhold the right to refuse reservation at any time for any reason.
Reservation and Payment for Guests by Corporate Third Parties
The organizing corporate party must provide a list of the guests’ names one week prior to checkin. At checkin a copy of the individual guest credit card will be taken for incidental charges not covered by the corporate package.
Tax Exempt Guests
All Tax Exempt Guests must bring an Individual Tax Exempt form from their organization and
present it upon checking in.
Cancellation Policies
Reservations must be cancelled by 6pm one day prior (24 hours) to arrival. A one night’s room
and taxes will be charged for guests who do not cancel their reservation within the hotel's
cancellation policy.
No Shows defined as a person(s) with a guaranteed reservation who does not cancel
but doesn’t show up for checkin will be charged 100% of the amount of a one night stay.
Special Events and Weddings
Special events and weddings are subject to a separate agreement. If you are planning such an
event please ask to see our terms and conditions.
Smoking
The hotel is a totally nonsmoking facility and has a strict nonsmoking policy which we enforce for
the safety and comfort of our guests.
We do not permit smoking or candle burning in any of our guest rooms.
Guests smoking or burning candles or incense in their rooms or elsewhere in the hotel property
that set off the fire alarm will incur a $500 penalty.
Guests who smoke in their room, or who allow smoking by others in their room will be charged
a minimum of $125 up to $300 deodorizing and cleaning fee. Smoke permeates the rugs,
bedspreads, pillows, curtains etc and it may become necessary for us to remove smoke odors by
cleaning all the curtains, bed linens, carpets and in some instances the room must be repainted
to eliminate persistent smoke odors.
Candle Burning and Incense Burning
Candle burning and/or incense burning are treated as smoking. Please see ‘Smoking’ section
above.
Gift Certificates & Prepaid Bookings
Gift Certificates are available from the hotel. Prepaid bookings require a Credit Card
Authorization Form to be completed and faxed to the hotel. This form is available by calling the
hotel directly.
Parking at Own Risk
Executive Inn & Suites shall assume responsibility for any vehicle, occupants, or contents while operated or parked on the hotel property.
Damage and Theft
Damage to rooms, fixtures, furnishing and equipment including the removal of electronic
equipment, towels, paintings, etc charged at 120% of full and new replacement value plus any shipping and handling charges.
Damage to linen or towels resulting from the use of body oils, makeup, shoe polish, etc
will result in a charge for the special cleaning, repair or replacement of the damaged article.
Special Packages
All special packages content and pricing are subject to availability. Guests must quote the package code when reserving by phone or email as failure to do so may result in the normal tariffs being applied.
Right to Refuse Admission
The hotel reserves the right to refuse admission to any person at any time for any reason without
stating that reason.
Privacy
We respect your privacy. We do not share, rent, sell, or otherwise use any personal information
you have given us to any third party without your permission, except when required by law,
subpoena or other legal process or in order to protect the safety of the public. Any information
you give us is held with the utmost care and security, and will not be used in ways to which you
have not consented. Since this policy may change over time as we modify or expand our
services, we suggest that you check from time to time in order to understand how we treat your
personal information.
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